How Surveillance Works in Ontario – A Complete Guide
By Investigation Solution Services Inc.
Surveillance is one of the most important tools in modern private investigation. Whether the goal is to uncover the truth in a family matter, verify an insurance claim, or document workplace misconduct, professional surveillance provides accurate, court-ready evidence.
At Investigation Solution Services Inc., we have over 20 years of operational experience across Ontario. This guide explains how surveillance legally works in Ontario and what clients can expect when hiring a licensed private investigator.
1. What Is Surveillance?
Surveillance means observing a person, location, or activity without interfering.
Professional PIs use surveillance to:
• Confirm or disprove claims
• Document behavioural patterns
• Gather photographic and video evidence
• Provide unbiased reporting
• Support legal cases and negotiations
Surveillance must always follow Ontario laws and industry standards.
2. Is Surveillance Legal in Ontario?
Yes — but only when done by a licensed private investigator or agency.
Under the Private Security and Investigative Services Act (PSISA):
• Only licensed PIs can conduct surveillance
• PIs cannot trespass or enter private property
• PIs must not record audio conversations
• Evidence must be collected ethically and lawfully
A licensed agency like ISS ensures all surveillance is compliant and admissible in court.
3. Types of Surveillance Used in Ontario
At Investigation Solution Services Inc., we use a variety of techniques depending on the case:
a. Mobile Surveillance
Following a subject using one or more vehicles while maintaining safe distance and discretion.
b. Static Surveillance
Observing a location from a stationary position using a parked vehicle or long-range optics.
c. Foot Surveillance
Tracking a subject on foot inside malls, stores, buildings, or public areas.
d. Rural Surveillance
Specialized long-distance observation for farms, cottages, and remote properties.
4. What Cases Commonly Require Surveillance?
Surveillance is commonly used for:
• WSIB, S&A, and LTD claims
• Infidelity and domestic investigations
• Child custody and cohabitation disputes
• Insurance fraud
• Corporate misconduct
• Employee absenteeism
• Personal injury claims
If behaviour needs to be documented, surveillance is the best method.
5. What Evidence Do Clients Receive?
Our clients receive:
• Date-stamped HD video
• Clear photographs
• A detailed written report
• Vehicle and location logs
• Timeline of activities
• Observations relevant to the case
All evidence is formatted to be court-ready, admissible, and professionally documented.
6. How Long Does Surveillance Take?
Every case is different. Duration depends on:
• The subject’s schedule
• Behaviour patterns
• Legal considerations
• Client objectives
Most investigations begin with 5–10 hours of surveillance, then adjust based on findings.
7. Why Choose Investigation Solution Services Inc.?
• Over 1,500 successful cases
• Special Forces training and operational background
• Court-ready reports with photos and HD video
• Discreet, accurate, and results-driven approach
• Licensed, insured, and trusted across Ontario
• Available 24/7
Our surveillance team delivers facts — not assumptions.
8. Final Thoughts
Surveillance is a powerful tool when conducted legally and professionally. If you need clarity, evidence, or peace of mind, our experienced investigators are here to help.
Contact us today for a confidential consultation.
📞 (519) 697-2563
📞 (437) 771-7103
📧 info@investigationsolutions.ca